⚠️ Critical Compatibility Notes
- Not Included
The external mic is NOT in the camera package
→ Purchase Official AKASO Mic Here
- Brand Restriction
Only genuine AKASO microphones are supported
❌ Third-party mics will cause errors
- Firmware Requirement
Old firmware may affect the microphone function. If you are not sure whether your camera supports an external microphone, please contact the AKASO support team for confirmation.
🔌 Identify Your Camera's Port Type
Match mic connector to your camera's port:
🔍 Unsure? Check your camera's charging port - the mic uses the same interface
⚠️ Critical Limitations:
| Scenario | Solution |
|---|---|
| Want to charge while recording? | ❌ Impossible - the USB power interface is the same as the external microphone interface. |
| Need waterproofing? | ❌ Remove waterproof case - The waterproof case has no jacks due to its sealing. |
🛠️ Troubleshooting
If mic isn't detected:
- Check connection (re-seat firmly)
- Still failing? Contact support with:
• Purchase receipt: __________ • Mic model: __________ • Firmware version: __________
Questions? Click to email us: cs@akasotech.com
Comments
0 comments
Please sign in to leave a comment.