How to Fix Audio-Video Sync Issues on Your AKASO Camera

🔍 Main Causes of Audio-Video Sync Issues

1. Recording Problems

• High frame rate recording (e.g., 120fps/240fps) may prioritize video processing, delaying audio.
• Overheating during long recordings can disrupt processing.
• Slow memory card: A card with low write speed causes video frames to drop, while audio continues recording.
• Distant audio source: Sound takes time to reach the built-in mic.

2. Device or Firmware Issues

• Faulty microphone or loose ports.
• Outdated firmware with sync bugs.
• Low battery or poor power supply.

3. Playback or Editing Issues

• Video editing software may misdecode high-frame-rate footage.
• Weak devices (phones, PCs) may struggle to play high-resolution videos smoothly.

🛠️ How to Troubleshoot and Fix

✅ Step 1: Prevent Issues Before Recording

• Use a high-speed memory card (V30/V60 class or higher).
• Format the SD card before use. Please back up the files before formatting the SD card.

How to Format an SD Card for Your AKASO Camera?

✅ Step 2: Check the Source File

• Copy the original video to a computer and play it with a default player (e.g., QuickTime, Windows Media Player).
• If the sync issue appears here → Problem occurred during recording.
• If sync is fine → Issue is with your editor/player.

✅ Step 3: Fix in Editing Software

• Use editing tools like DaVinci Resolve, Premiere Pro, or CapCut to manually align audio and video using a clear sync point (e.g., a clap or door close).
• Some software offers auto-sync based on audio waveforms.

✅ Step 4: Playback Issues

• Try a different media player like VLC or PotPlayer.
• Convert the video to a lower resolution for smoother playback on weak devices.

Questions? Click to email us: cs@akasotech.com