Fixing No Sound Issues on Your AKASO Camera

Follow these steps to resolve audio recording problems

🛠️ Step-by-Step Solutions

1️⃣ Microphone Settings Check

📌 Factory reset preserves your files but resets all preferences

2️⃣ External Factors Inspection

• Remove Waterproof Case
  Sound cannot record through waterproof housing - use naked camera or compatible open-frame case
• Test Environments
  Record 10-second clips in:
  • Quiet indoor space
  • Outdoor area (listen for wind interference)
  • Underwater (with housing - should have muffled audio)

3️⃣ Hardware Verification

• Microphone Ports
  Check for:
  ❌ Dirt/debris in mic holes (use toothpick gently)
  ❌ Water damage (look for moisture indicators)
  ❌ Physical damage (dents near audio ports)
• Accessories Test
  Remove all external mounts/filters - test with bare camera

⚙️ Advanced Fixes

Update Firmware If Problems Persist:

1. Find firmware version: Settings > System > Device Info
2. Contact the AKASO after-sales service to update the firmware.

Questions? Click to email us: cs@akasotech.com