If your camera videos have significant noise, try these troubleshooting steps:
1️⃣ Environmental Factors
-
Quiet environments:
Camera automatically increases microphone sensitivity to capture subtle sounds, which may amplify background noise in recordings. -
Noisy environments:
Camera reduces ambient noise to prevent audio distortion. -
Wind noise during activities:
Unavoidable during cycling/movement - use a wind muff accessory.
Testing method:
- Record in noisy areas
- Speak directly toward camera during recording
- Noise issues should not occur in these scenarios
2️⃣ Waterproof Case Issues
- Using waterproof housing affects audio quality:
- Suppresses recording effectiveness
- Creates vacuum effect causing extra noise
-
Troubleshooting step:
Record without waterproof case - If audio improves significantly → Case is affecting recording
⚠️ For Unresolved Issues
Provide these details to support:
- Camera model & firmware version
- Settings used during recording
- Sample video demonstrating noise
Questions? Click to email us: cs@akasotech.com
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