Why is there noise in my camera recordings? & How to fix it?

 If your camera videos have significant noise, try these troubleshooting steps:

1️⃣ Environmental Factors

• Quiet environments:
  Camera automatically increases microphone sensitivity to capture subtle sounds, which may amplify background noise in recordings.
• Noisy environments:
  Camera reduces ambient noise to prevent audio distortion.
• Wind noise during activities:
  Unavoidable during cycling/movement - use a wind muff accessory.

Testing method:

• Record in noisy areas
• Speak directly toward camera during recording
• Noise issues should not occur in these scenarios

2️⃣ Waterproof Case Issues

• Using waterproof housing affects audio quality:
• Suppresses recording effectiveness
• Creates vacuum effect causing extra noise
• Troubleshooting step:
  Record without waterproof case
• If audio improves significantly → Case is affecting recording

⚠️ For Unresolved Issues

Provide these details to support:

1. Camera model & firmware version
2. Settings used during recording
3. Sample video demonstrating noise

Questions? Click to email us: cs@akasotech.com