The camera can not turn on

If the camera cannot be turned on, please remove the battery & SD card, and plug the camera with a 5V2A adapter. Then press the “power” button for 3s to turn on the camera and reset it, checking if the camera works.

1. If your camera powers ON with no battery, then it's likely that you just need to charge your battery before it can power your camera again, or that perhaps your battery has reached the end of its life and needs to be replaced.  Follow the next step for charging.

2. If the camera does not turn on, try using another workable USB cable. 

3. If you are still not able to power on the camera while plugged, please contact AKASO Customer Support.

Questions? Click to email us: cs@akasotech.com