How to Safely Remove Your New Camera From the Box

Please follow these steps to unbox your AKASO camera correctly and avoid damage:

📦 Step 1: Open the Packaging

1. Remove the camera unit from the top compartment of the box.
2. Detach the black plastic base glued to the box bottom.
   → This base is only for shipping stability and isn't part of the camera.

🛡️ Step 2: Remove the Protective Case

Your camera ships in a protective plastic frame/case secured to the black base.

• Watch our video guide for safe removal: (Choose instructions matching your base type)

⚠️ Critical Tips:

🔍 Missing items? Contact support immediately with your order number.

🚫 Important Notes:

1. The black base is disposable – recycle after unboxing
2. Charge the battery fully before first use (takes ~2 hours).
3. Insert the battery correctly:

• Match gold contacts with camera terminals
• Listen for a soft click when secured
  
  Format your SD card in-camera before use (Settings > Format).

Need help?

Questions? Click to email us: cs@akasotech.com