What should I do if the camera gets hot?

🎥 Primary Causes of Overheating

High-Resolution Recording

• 4K/60fps demands 3× more processing power than 1080p
• Heat buildup starts at ≈15 minutes continuous 4K recording

Environmental Factors

• Direct sunlight exposure
• Ambient temperature >45°C 

Simultaneous Operations

• Recording + WiFi connection
• Charging while filming

Accessory Issues

• Waterproof case trapping heat
• Non-breathable protective covers

❄️ Immediate Cooling Protocol

If camera becomes uncomfortably hot:

1. Stop recording immediately
2. Power off using hardware button (don't wait for shutdown)
3. Remove accessories:

• Take off the waterproof case
• Remove external battery packs

Cool passively:

• Place in a shaded, well-ventilated area
• NEVER submerge in water/ice!

Wait minimum 30 minutes before reuse

⚙️ Prevention Strategies

Environmental Management:

• Use sunshade or reflective cover outdoors
• Avoid enclosed spaces (cars/tents) during recording
• Maximum ambient temp: 45°C 

🔋 Battery-Specific Precautions

If battery overheats during charging:

1. Unplug immediately
2. Place on non-flammable surface
3. Check for swelling/discoloration
4. Never use again if:

• Swollen >2mm
• Leaking fluid
• Discolored contacts
  → [contact the AKASO after-sale service]

Questions? Click to email us: cs@akasotech.com