What should I do if my AKASO V50 Elite freezes up?

In most cases, the freezing problem is in relation to the quality of the memory card, firmware version, or the device itself.
As a preliminary excluding method, we advise our users to please use the U3 rating,64GB micro SD card, and get their SD Card formatted either by their camera or by using their PC to make sure it is an original branded card with the best working condition. An inferior, fragile, or low-speed card can lead to the camera freezing.

Meanwhile, if your camera is still freezing after the microSD problem is excluded, please do not hesitate to contact our Customer Service Rep at cs@akasotech.com for the newest firmware upgrades, which can fix your issue.

Questions? Click to email us: cs@akasotech.com