If your action camera fails to turn on, you can follow these troubleshooting steps:

1. Check the Battery Ensure that the battery is fully charged by connecting the camera to a charger for at least 30 minutes.Remove the battery and check for any signs of damage or battery corrosion. If the battery is visibly damaged, consider replacing it.

2. Power ButtonThe power button may need to be pressed and held for a longer duration.
Hold the power button for approximately 10 - 15 seconds to check for a response.

3. Try a Different Charging Cable/AdapterUse a different USB cable or charger to eliminate potential issues with the charging accessories.

4. Regarding Firmware IssuesIf the camera turns on but functions erratically, try to locate the SN label in the battery compartment,
and send it to After-sales service for a firmware update.

5. Inspect for Physical DamageExamine the camera for any visible signs of physical damage or water ingress,
especially if it has been used in harsh conditions.

If the camera still fails to turn on after attempting the above steps,
please do not hesitate to contact After-sales service for further assistance.

Questions? Click to email us: cs@akasotech.com